ABUJA DISCO REFUNDS OVERBILLED CUSTOMERS
by DAILY TRUST
The Abuja Electricity Distribution Company (AEDC) has credited 32,229 electricity customers who were overestimated from October 2014 to May 2015, amounting to over N50million collected in seven months.
Recall that the Nigerian Electricity Regulatory Commission (NERC) slammed a sanction on the Abuja Distribution company (Disco) on April 16 after it investigated and confirmed complaints of overbillings by electricity customers within the Disco’s franchise area of Kogi, Abuja, Niger and Nasarawa states.
Documents obtained by Daily Trust revealed that the Disco sought and obtained a 14 day extension but had provided unsatisfactory defence on the Order No. NERC/139 - Order on the Issue of Non Compliance of AEDC with the Commission’s Methodology for Estimated Billing.
However Abuja Disco responded later on June 15 in a letter with reference No: ED-RSA/NERC/CH/07/01/2015 stating that it has notified the 32,229 affected customers as identified in their earlier defence.
The letter indicated that Abuja Disco gave the names of beneficiaries in a flash drive alongside sample of 30 letters written to customers and the credit value being refunded to them. Sources said the refunded amount was over N50million as the lowest refund was N1,000 and reached as high as N15,000.
A sample letter to one residential customer, Musa Ibrahim dated July 3, showed that Abuja Disco awarded a credit adjustment of N15,589 “being the refund of overbilled units of energy on your account between the months of October 2014 to May 2015.”
While NERC has ordered that the Disco publish apologies to the exploited customers in the national dailies, it said it is preparing similar actions for Eko Disco in Lagos and the other nine Discos.
In his reaction, Executive Director, at AEDC, Engr. Abimbola Odubiyi. Said the first thing the Disco did is to give a rebate to the affected electricity customers before July 3 which was done.
He said: “All the affected customers as identified jointly by NERC and AEDC have been compensated accordingly. The next thing is that NERC gave us a two month deadline and that will elapse in mid August for us to publish the apology which we are going to do.”